Do I need to wear a life vest or wet suit?
Federal regulation now requires you to wear
a life vest, which we will provide.
How many people can you take on your boat?
Our tours are limited to 10 people.
Can I keep my catch?
At On Isla Mujeres, we strive to balance sustainable practices
with a rich, memorable experience for our guests. Guests may keep certain species of fish and
there are several restaurants inland that will prepare your catch for a reasonable fee. Please
note that we do not allow you to take any barracuda.
What is your cancellation policy?
Due to the seasonal nature and limited availability
of our tours we can not provide refunds for tours cancelled within 2 weeks of the tour date. We
highly recommend that you purchase travel insurance to cover yourself in the event that you must
cancel your trip. Cancellations received before the 2 week period will be issued a refund for
any deposit paid minus a $10 USD per person handling fee. However, if your tour is cancelled due
to weather and we are unable to accommodate you before the end of your trip we will issue you a
refund.